How long should an agency contract run?

Short answer. Long enough to earn back the investment in learning, short enough not to be stuck: one to three years, with a review after the first. An open-ended contract is not freedom, it is postponement.

One to three years, with a review after the first year. Shorter is almost always too short, and open-ended is not freedom but a postponed conversation.

Why not shorter than a year

A new agency does not know your brand. The first months are learning costs: questions you have answered before, a first proposal that is still off, a team that does not yet sense your sensitivities. That investment only pays back in the second year.

A six-month contract means paying those learning costs twice a year, and giving the agency no interest in investing in you.

Why not longer than three years

After three years there is a good chance their team has turned over, your own need has shifted, and the price is no longer in line with the market without anyone noticing. A longer term without review is an invitation to sit still.

The form that works best

A first term of one year, renewable in one or two-year steps, with a real review before each renewal. Not a tick box but a two-hour conversation based on the same questions you asked at the start. See how to evaluate your agency.

A reciprocal notice period, usually three to six months. See what a normal notice period is.

A price agreement per term. Set when rates are reviewed and on what basis. Automatic indexation is normal and belongs in the contract; a price rise out of nowhere makes for a conversation nobody handles well.

What to avoid

Open-ended with no review moment. It looks flexible and is the opposite: there is never a natural moment to open the conversation, so it only happens once someone is unhappy. And then it is no longer a review but a conflict.

A term tied to a campaign. Campaigns overrun, and then you negotiate an extension at the worst possible moment.

The review that should sit in front of such a renewal is what IKAg runs with COLLAB, answered on both sides. See Agency evaluation & remuneration.

See also: what to put in an agency contract and how often to evaluate.

Related questions

Is your question missing?

IKAg guides advertisers through agency selection, pitches, remuneration models and evaluation. Asking costs nothing and usually gets an answer within the day.

Ask IKAg your question Agency evaluation & remuneration All questions