Serviceplan
The content of this factsheet is in Dutch.
Sinds 1977 is Serviceplan actief als creatief bureau uit Sint-Pieters-Woluwe. Het team telt ongeveer 33 medewerkers (VTE). Het bureau bundelt 2 vennootschappen; de cijfers hierboven tellen ze samen. De focus ligt op creatie & reclame, paid media (sea/social/display) en content & copy. Sectoren waar het bureau vaak werkt: grote (inter)nationale merken, fmcg, automotive en retail. Tot de publiek bekende klanten behoren Aldi, BMW/MINI, Galbani en De'Longhi. Het bureau maakt deel uit van Serviceplan Group.
2× Agency of the Year
2× IAB MIXX Awards
2× Effie Awards BelgiumHow this agency makes money
Revenue, margin and what an hour of work brings in. Everything on the earning side sits together here.
Can the agency take a hit
Buffer, cash position and payment behaviour side by side, so you can see where they disagree.
Signals and strengths
Events from the CBE and the Official Gazette over the past 24 months, plus positive markers derived from the figures.
Continuity
Points to ask about- Zichtbaarheid verschoven · 1 Sep 2026 · Google Autocomplete
- Zichtbaarheid verschoven · 1 Sep 2026 · Google Autocomplete
- Zichtbaarheid verschoven · 1 Aug 2026 · Google Autocomplete
- Zichtbaarheid verschoven · 1 Aug 2026 · Google Autocomplete
- Late filing · 2 Mar 2026 · NBBThe annual accounts were filed after the statutory deadline. Over a third of the sector does this, usually because of the accountant's calendar. Rarely a story in itself.
- Board change · 30 Dec 2025 · StaatsbladAppointments or resignations on the board. Routine during growth, succession or a new partner. Ask about it when several changes follow each other closely.
- + 3 older signals within 24m
What this agency does well
- Team grew (+23,0% FTE in the latest year)
All the figures
Reference material, not a starting point. Expand it if you want to read the series yourself.
5 financial years, 2021 to 2025Result, staff and balance sheet
| 2021 | 2022 | 2023 | 2024 | 2025 | |
|---|---|---|---|---|---|
| Result | |||||
| Gross margin | € 1,11 mln | € 873.989-21,1% | € 1,74 mln+99% | € 1,74 mln-0,1% | € 2,36 mln+35,9% |
| EBITDA | € 367.674 | € -451.712 | € 375.298 | € 214.853 | € 125.765 |
| EBITDA margin | 33,2% | -51,7% | 21,6% | 12,4% | 5,3% |
| Staff | |||||
| FTE | 21,1 | 22,0+4,3% | 20,8-5,5% | 27,0+29,8% | 33,2+23% |
| Gross margin per FTE | € 52.528 | € 39.727 | € 83.631 | € 64.335 | € 71.083 |
| Payroll cost per FTE | € 48.179 | € 60.953 | € 65.758 | € 60.998 | € 68.188 |
| Balance sheet | |||||
| Equity | € -2,74 mln | € -3,26 mln | € -3,15 mln | € -3,13 mln | € -2,50 mln |
| Cash | € 5.662 | € 544.802 | € 677.449 | € 9.392 | € 81.274 |
| Liquidity ratio | 0,34 | 0,50 | 0,58 | 0,59 | 0,85 |
Payroll cost per FTE comes from the social report where available, otherwise from the Remuneration line. Both are gross costs including employer contributions.
What this factsheet does not know
- How good the work is. Figures do not measure creativity, strategy or chemistry.
- How the client portfolio is spread. Concentration is not in the accounts.
- Freelancers and subcontractors are not in the FTE figures. An agency with 40 staff may in practice run with 70 people.
- The figures cover financial year 2025, filed on 02/03/2026. At a fast-moving agency reality today may differ.
Based on publicly filed annual accounts (NBB) and official records (CBE, Belgian Official Gazette). An indication, not financial advice. Sector medians calculated on 14 Sep 2026. Sector medians based on financial year 2024: the last year for which nearly all accounts have been filed.
What the agency actually does 6 services
Sector focus
From our own research. The agency hasn't listed its sectors yet.
Publicly known clients
Based on IKAg research and public sources. Incomplete or outdated? Let us know.
People 3 people mapped
Based on public profiles. Something wrong? Let us know.
Seniors or juniors?
Payroll cost per FTE is the best public proxy for a team's experience level. Higher is not automatically better, but it says something about who sits at the table.
- 56% women
- 44% men
Will your team stay?
Inflow and outflow from the social report. This series only counts people on the payroll: freelancers who invoice do not appear in it. A low figure therefore means two very different things, a stable permanent team or a small core with heavy outsourcing. A high figure usually points to short contracts. Compare only within the same type of agency.
Source: annual accounts and social reports (NBB), collected by IKAg. Financial year 2025. Calculations by IKAg; an indication, not financial advice. Sector medians based on financial year 2024: the last year for which nearly all accounts have been filed.
Frequently asked questions about Serviceplan
- When was Serviceplan founded?
- In 1977.
- Where is Serviceplan located?
- In Sint-Pieters-Woluwe, Belgium.
- What is Serviceplan specialised in?
- Campaign concepts & big ideas, Campaign execution, Content strategy & editorial, Copywriting & long-form content, Paid social, Search advertising (SEA).
- How big is Serviceplan?
- Around 33 full-time equivalents (financial year 2025).
- Which sectors does Serviceplan work for?
- Automotive & mobility, Retail & e-commerce, Food & beverage.
- Who are the clients of Serviceplan?
- Among others Aldi, BMW/MINI, Galbani, De'Longhi, L'Oréal.
Figures from the annual accounts up to financial year 2025. Company details checked against the CBE register on 2026-09-12.