Around 55 full-time equivalents (financial year 2025).

Which sectors does icapps work for?

Finance & insurance, Logistics & transport, Public sector & non-profit.

Review: icapps

Q: What is icapps specialised in?

Website development, Website strategy & UX.

Q: Who are the clients of icapps?

Among others TADAAM, Mijn Antwerpen, Kreatos, Immoscoop, NMBS, Dockx Rental, Port of Antwerp-Bruges, Publiq UiTPAS, Manuport Logistics, Lineas, KLM Catering Services, Bank Van Breda, Keytrade Bank, Bol.com, Digitaal Vlaanderen.

Sinds 2009 is icapps actief als digitaal bureau (web & platform) uit Antwerpen. Er werken ongeveer 61 mensen, uitgedrukt in voltijdse equivalenten. Het aanbod is gericht op webdevelopment en ux/ui design. De klanten komen vooral uit publieke sector/overheid, logistiek (supply chain) en financiën.

1

How this agency makes money

Revenue, margin and what an hour of work brings in. Everything on the earning side sits together here.

Revenue trendgross margin per financial year

20212022202320242025

Latest year: € 4,13 mln gross margin, growth -18,7% against a sector median of +3,1%.

Shrinking

MarginEBITDA / gross margin · value-added coverage

20212022202320242025

icappsSector median

EBITDA margin -4,5%, sector median 22,6%. Value-added coverage 0,96 (median 1,23). Value-added coverage sits in the sector-wide grey zone (0.95-1.15): context, not an alarm.

Loss-making

Revenue per headGross margin per FTE, against payroll cost

€ 74.655

Median (2025) € 77.398

Against a payroll cost of € 77.461 per FTE. The ratio between the two is the coverage rate above.

Around the median

Yield levelYield per hour worked, against payroll cost

€ 45

Median (2025) € 48

91.960 hours worked, 1.663 per FTE. Against that sits € 47 of payroll cost per hour worked, leaving € -2 for premises, equipment, depreciation and profit.

Around the median

No hourly rate follows from this. Gross margin is already net of services and sundry goods, which mixes rebilled production with the agency's own overhead, and the accounts do not say how many hours were billable. Deriving a rate from this systematically understates it.

2

Can the agency take a hit

Buffer, cash position and payment behaviour side by side, so you can see where they disagree.

Bufferequity in months of payroll

Buffer: 2,9 months (median 5,3 mo). Equity in the latest year: € 1,04 mln.

Thin buffer

Cash positionAvailable cash, and whether it covers short-term debt

Cash € 34.350. Liquidity ratio 1,89: current assets cover short-term debt in full. Solvency 40,5%.

Amply covered

Payment behaviourTowards suppliers and towards the NBB

Trade payables correspond to 30 days of supplier credit, sector median 46. The accounts were filed 238 days after closing; the legal deadline is seven months.

Filed late

3

Signals and strengths

Events from the CBE and the Official Gazette over the past 24 months, plus positive markers derived from the figures.

Continuity

Points to ask about

Signals in the last 24 months

Zichtbaarheid verschoven · 1 Nov 2026 · Google Autocomplete
Zichtbaarheid verschoven · 1 Oct 2026 · Google Autocomplete
Zichtbaarheid verschoven · 1 Sep 2026 · Google Autocomplete
Zichtbaarheid verschoven · 1 Sep 2026 · Google Autocomplete
Late filing · 26 Aug 2026 · NBB
The annual accounts were filed after the statutory deadline. Over a third of the sector does this, usually because of the accountant's calendar. Rarely a story in itself.
Thin buffer · 31 Dec 2025 · NBB
Equity covers less than three months of payroll. A limited reserve, and at many smaller agencies the normal state of affairs. Ask how the agency absorbs a setback.
+ 4 older signals within 24m

Click a signal for a plain-language explanation. Each signal is a fact from a public source, without the agency's own context. Best to ask them directly.

What this agency does well

Healthy working capital (current ratio 1,89)
Equity was earned, not injected (reserves 15,7× the capital contributed)

Each point is a fact from the filed annual accounts, measured against the same thresholds and sector medians as the signals above.

4

All the figures

Reference material, not a starting point. Expand it if you want to read the series yourself.

5 financial years, 2021 to 2025Result, staff and balance sheet

	2021	2022	2023	2024	2025
Result
Gross margin	€ 2,92 mln	€ 5,78 mln+98,1%	€ 6,21 mln+7,4%	€ 5,08 mln-18,3%	€ 4,13 mln-18,7%
EBITDA	€ 317.205	€ 334.276	€ 864.781	€ 750.057	€ -185.494
EBITDA margin	10,9%	5,8%	13,9%	14,8%	-4,5%
Staff
FTE	62,3	73,2+17,5%	72,8-0,5%	61,2-15,9%	55,3-9,6%
Gross margin per FTE	€ 46.854	€ 78.994	€ 85.320	€ 82.954	€ 74.655
Payroll cost per FTE	€ 45.447	€ 65.633	€ 67.868	€ 74.617	€ 77.461
Balance sheet
Equity	€ 842.240	€ 1,07 mln	€ 1,34 mln	€ 1,56 mln	€ 1,04 mln
Cash	€ 345.927	€ 534.845	€ 226.422	€ 265.076	€ 34.350
Liquidity ratio	1,31	1,33	1,67	2,06	1,89

Payroll cost per FTE comes from the social report where available, otherwise from the Remuneration line. Both are gross costs including employer contributions.

What this factsheet does not know

How good the work is. Figures do not measure creativity, strategy or chemistry.
How the client portfolio is spread. Concentration is not in the accounts.
Freelancers and subcontractors are not in the FTE figures. An agency with 40 staff may in practice run with 70 people.
The figures cover financial year 2025, filed on 26/08/2026. At a fast-moving agency reality today may differ.

Based on publicly filed annual accounts (NBB) and official records (CBE, Belgian Official Gazette). An indication, not financial advice. Sector medians calculated on 2 Nov 2026. Sector medians based on financial year 2025: the last year for which nearly all accounts have been filed.

What the agency actually does 2 services

Digital Experience & Tech

Website development Website strategy & UX

Sector focus

Public sector & governmentFinance & insuranceTelecomReal estate & constructionAutomotive & mobility

Publicly known clients

TADAAM, Mijn Antwerpen, Kreatos, Immoscoop, NMBS, Dockx Rental, Port of Antwerp-Bruges, Publiq UiTPAS, Manuport Logistics, Lineas, KLM Catering Services, Bank Van Breda, Keytrade Bank, Bol.com, Digitaal Vlaanderen

Based on IKAg research and public sources. Incomplete or outdated? Let us know.

1

People 3 people mapped

This is first a build crew — 3 of 3 are developers. Within that core, Frontend, Mobile and Backend stand out. A small team: short lines, little noise between you and the makers.

PM

Pieter Moeyersons

Front end Architect

RH

Ronald Hollander

iOS developer

WH

Willem Horsten

Backend developer

Based on public profiles. Something wrong? Let us know.

2

Seniors or juniors?

Payroll cost per FTE is the best public proxy for a team's experience level. Higher is not automatically better, but it says something about who sits at the table.

Payroll cost per FTE

€ 77.461

+22% versus the median

Team composition

55,3 FTE

26% women
74% men

€ 77.461

Median Digitaal bureau (web & platform) (2025) € 63.343All agencies (2025) € 62.294

Read with care. Directors and partners invoicing through a management company are not in the payroll cost. At small agencies this skews the picture downwards considerably.

3

Will your team stay?

Inflow and outflow from the social report. This series only counts people on the payroll: freelancers who invoice do not appear in it. A low figure therefore means two very different things, a stable permanent team or a small core with heavy outsourcing. A high figure usually points to short contracts. Compare only within the same type of agency.

Exits 2025

28,9%

Median for this type of agency (2025): 27,9%

Inflow 2025

17,7%

9,8 FTE in, 16,0 FTE out

Net team change

-6,2 FTE

20212022202320242025

Source: annual accounts and social reports (NBB), collected by IKAg. Financial year 2025. Calculations by IKAg; an indication, not financial advice. Sector medians based on financial year 2025: the last year for which nearly all accounts have been filed.