Happiness
The content of this factsheet is in Dutch.
Happiness is een creatief bureau met thuisbasis in Vilvoorde, opgericht in 2005. Met ongeveer 44 VTE is dit een groot bureau. Ze werken rond creatie & reclame, strategie en branding & identiteit. Sectorieel richt het bureau zich vooral op fmcg/voeding, retail, fastfood/qsr en loterij.
How this agency makes money
Revenue, margin and what an hour of work brings in. Everything on the earning side sits together here.
Can the agency take a hit
Buffer, cash position and payment behaviour side by side, so you can see where they disagree.
Signals and strengths
Events from the CBE and the Official Gazette over the past 24 months, plus positive markers derived from the figures.
Continuity
Points to ask about- Zichtbaarheid verschoven · 1 Nov 2026 · Google Autocomplete
- Zichtbaarheid verschoven · 1 Oct 2026 · Google Autocomplete
- Sharp drop in equity · 31 Dec 2025 · NBBThe financial reserve shrank by more than 30% over two financial years. A dividend, buying out a partner and a loss-making year all look the same here. Ask which of the three it was.
- Thin buffer · 31 Dec 2025 · NBBEquity covers less than three months of payroll. A limited reserve, and at many smaller agencies the normal state of affairs. Ask how the agency absorbs a setback.
- Registered office moved · 19 Sep 2025 · StaatsbladThe registered office relocated. Usually just a new office.
- Sharp headcount decline · 31 Dec 2024 · NBBAverage headcount fell by 15% or more in a year. That can be contraction, and just as easily a deliberate choice for fewer but more experienced people. Ask who left and who came in their place.
What this agency does well
- EBITDA margin above the sector median (25,6%)
- Profitable in every one of the last 4 years
- Value-added per euro of payroll above the sector median (1,35)
- Equity was earned, not injected (reserves 8,1× the capital contributed)
- Comfortable cash position: 70 days of payroll
All the figures
Reference material, not a starting point. Expand it if you want to read the series yourself.
4 financial years, 2021 to 2025Result, staff and balance sheet
| 2021 | 2023 | 2024 | 2025 | |
|---|---|---|---|---|
| Result | ||||
| Gross margin | € 2,85 mln | € 4,94 mln+73,2% | € 4,50 mln-9% | € 4,43 mln-1,5% |
| EBITDA | € 362.537 | € 1,14 mln | € 1,25 mln | € 1,13 mln |
| EBITDA margin | 12,7% | 23% | 27,9% | 25,6% |
| Staff | ||||
| FTE | 43,1 | 55,4+28,5% | 45,4-18,1% | 44,2-2,6% |
| Gross margin per FTE | € 66.233 | € 89.227 | € 99.071 | € 100.201 |
| Payroll cost per FTE | € 57.724 | € 69.634 | € 72.078 | € 73.606 |
| Balance sheet | ||||
| Equity | € 1,67 mln | € 1,91 mln | € 331.386 | € 364.453 |
| Cash | € 1,92 mln | € 1,49 mln | € 552.771 | € 623.732 |
| Liquidity ratio | 1,42 | 1,37 | 1,18 | 1,15 |
Payroll cost per FTE comes from the social report where available, otherwise from the Remuneration line. Both are gross costs including employer contributions.
What this factsheet does not know
- How good the work is. Figures do not measure creativity, strategy or chemistry.
- How the client portfolio is spread. Concentration is not in the accounts.
- Freelancers and subcontractors are not in the FTE figures. An agency with 40 staff may in practice run with 70 people.
- The figures cover financial year 2025, filed on 10/07/2026. At a fast-moving agency reality today may differ.
Based on publicly filed annual accounts (NBB) and official records (CBE, Belgian Official Gazette). An indication, not financial advice. Sector medians calculated on 2 Nov 2026. Sector medians based on financial year 2025: the last year for which nearly all accounts have been filed.
What the agency actually does 31 services
Sector focus
Publicly known clients
Lotto, Burger King, Marktplaats, Albert Heijn, Soubry, Quick, OVK, De Druglijn, Verisure, Promaz, Bebat, Chimay, Coca-Cola
Based on IKAg research and public sources. Incomplete or outdated? Let us know.
People 46 people mapped
A broad team with no clear centre of gravity — creative, account & project and strategy carry roughly equal weight. The titles skew top-heavy: lots of seniority, few juniors — you're mostly buying experience. There are 4 strategists around — expect thinking first, pixels second.
Based on public profiles. Something wrong? Let us know.
Seniors or juniors?
Payroll cost per FTE is the best public proxy for a team's experience level. Higher is not automatically better, but it says something about who sits at the table.
- 57% women
- 43% men
Will your team stay?
Inflow and outflow from the social report. This series only counts people on the payroll: freelancers who invoice do not appear in it. A low figure therefore means two very different things, a stable permanent team or a small core with heavy outsourcing. A high figure usually points to short contracts. Compare only within the same type of agency.
Source: annual accounts and social reports (NBB), collected by IKAg. Financial year 2025. Calculations by IKAg; an indication, not financial advice. Sector medians based on financial year 2025: the last year for which nearly all accounts have been filed.
Award-winning work 45 award(s)
Agency of the Year GoldAgency of the Year · source ↗
Agency of the Year GoldAgency of the Year · source ↗
Cannes Lions BronzeSocial & Creator Lion · “Burger to King / Burger King” · source ↗
Cannes Lions GoldEntertainment Lions for Gaming · “Burger to King / Burger King” · source ↗
Cannes Lions SilverAudio & Radio / Gaming / Direct Lions (3 Silver) · “Burger to King / Burger King” · source ↗
D&AD PencilWood Pencil (Entertainment / Gaming & Virtual Worlds) · “Burger to King / Burger King” · source ↗
Effie Awards Belgium Silver“Brood voor iedereen — Albert Heijn” · source ↗
Effie Awards Belgium Silver“Mieux boire. Mieux vivre. — Spa” · source ↗
Effie Awards Belgium Silver“Le Belicatesse — Quick” · source ↗
Eurobest Grand PrixSocial & Creator · “Burger to King / Burger King” · source ↗
Eurobest Grand PrixAudio & Radio · “Burger to King / Burger King” · source ↗
Eurobest Grand PrixEntertainment · “Burger to King / Burger King” · source ↗
Eurobest WinnerAgency of the Year (2nd) & Belgian Agency of the Year · source ↗
The One Show WinnerOne Show Pencil (Branded Entertainment / Social Media) · “Burger to King / Burger King (exact pencil tier not confirmed from source)” · source ↗
Agency of the Year SilverAgency of the Year · source ↗
Effie Awards Belgium Bronze“Human Central — Bebat” · source ↗
Effie Awards Belgium Bronze“Le vrai service — DVV Assurances” · source ↗
Effie Awards Belgium Silver“Le monde en petit — Albert Heijn” · source ↗
Agency of the Year GoldAgency of the Year · source ↗
Effie Awards Belgium Silver“Spa Reine - 5l Eco Pack — Spadel” · source ↗
Effie Awards Belgium Gold“Ton Quick. Ton Goût. — Quick” · source ↗
Agency of the Year GoldAgency of the Year · source ↗
Best of Activation GoldBest of Activation - Direct/1:1 marketing · “ReStory / Canon” · source ↗
Cannes Lions GoldCreative B2B Lion · “Reduce the Ride / Husk - D'Ieteren” · source ↗
Creative Belgium Awards Agency of the YearCreative Agency of the Year · “7 Gold; ahead of TBWA and Mortierbrigade” · source ↗
Creative Belgium Awards GoldGold (7 total) · “7 Gold awards” · source ↗
Creative Belgium Awards GoldRadio & Audio · “Beer Reviews / Carlsberg International” · source ↗
Effie Awards Belgium Silver“Leadership Internet — VOO” · source ↗
Cannes Lions SilverDigital Craft Lion · “BlindMeters / Ouders van Verongelukte Kinderen (OVK)” · source ↗
Creative Belgium Awards Grand PrixGrand Prix (Brand Experience & Activation) · “BlindMeters / OVK” · source ↗
Creative Belgium Awards GoldDigital · “BlindMeters / OVK” · source ↗
Creative Belgium Awards GoldBrand Experience & Activation · “BlindMeters / OVK” · source ↗
Creative Belgium Awards GoldIntegrated · “BlindMeters / OVK” · source ↗
IAB MIXX Awards GoldBest Brand Engagement · “VOO Telecom” · source ↗
IAB MIXX Awards GoldBest Charity · “OVK-PEVR” · source ↗
IAB MIXX Awards SilverBest Digital Platform · “OVK-PEVR” · source ↗
IAB MIXX Awards BronzeBest Commercial · “VOO” · source ↗
IAB MIXX Awards SilverBest Influencer Campaign · “VOO” · source ↗
IAB MIXX Awards WinnerAgency of the Year · source ↗
Effie Awards Belgium SilverMerk: Stichting tegen Kanker-Tournée Minérale · “Tournée Minérale — Stichting Tegen Kanker & VAD” · source ↗
Effie Awards Belgium GoldMerk: 2dehands.be - Het Leven Staat Nooit Stil · “De nagel op de kop — 2dehands.be” · source ↗
Creative Belgium Awards GoldPromo & Activation · “Stichting Tegen Kanker (Foundation Against Cancer)” · source ↗
Creative Belgium Awards GoldInnovative · “Stichting Tegen Kanker” · source ↗
Creative Belgium Awards GoldOutdoor · “Stichting Tegen Kanker” · source ↗
Creative Belgium Awards GoldMedia · “Stichting Tegen Kanker” · source ↗
As published by the organising award shows, collected by IKAg.
Frequently asked questions about Happiness
- When was Happiness founded?
- In 2005.
- Where is Happiness located?
- In Vilvoorde, Belgium.
- What is Happiness specialised in?
- AI & innovation strategy, Brand strategy & positioning, Brand identity & design, Packaging design, Product & service design, Campaign concepts & big ideas.
- How big is Happiness?
- Around 44 full-time equivalents (financial year 2025).
- Which sectors does Happiness work for?
- Hospitality & tourism, Retail & e-commerce, Telecom & media, Food & beverage.
- Who are the clients of Happiness?
- Among others Lotto, Burger King, Marktplaats, Albert Heijn, Soubry, Quick, OVK, De Druglijn, Verisure, Promaz, Bebat, Chimay, Coca-Cola.
Figures from the annual accounts up to financial year 2025. Company details checked against the CBE register on 2026-10-13.