How do I know whether an agency is financially healthy?

Short answer. Four of the five numbers you need are free at the National Bank: EBITDA margin, gross margin per employee, the three-year trend and equity. Only the share of the largest client has to be asked.

Four of the five numbers you need sit free at the National Bank. You need the company number and ten minutes. On IKAg's factsheets they are already calculated, with the market median beside them.

The five checks

The thresholds are the median and the first quartile of the Belgian agency market in financial year 2024. Everything in between is the middle half of the market: neither confirmation nor alarm, and by far the most common outcome.

The fifth has to be asked

The share of the largest client appears in no annual accounts. That makes the question doubly useful: the answer says something about their dependence, and the willingness to answer says something about how the relationship will run.

What to do with the result

Five greens? Then you probably have a supplier who will still be there when your campaign ends. It says no more than that, and that is not nothing.

One red line? That is a conversation topic, not grounds for rejection. An agency that explains and gives context is more informative than one that talks smoothly past it.

The context to read alongside

In financial year 2024, 85.4 percent of Belgian agencies earned back their own operation. The odds that an agency on your longlist is healthy are high. And even on the harshest signal in this set, two consecutive years of decline, nearly three in four agencies still post a profit: that can just as easily be one large client lost as a structural problem.

These figures measure continuity risk, not quality. So do not use them to reject, use them to know which question to ask.

See also: what a normal margin is and does this agency still exist.

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