Satisfaction
The content of this factsheet is in Dutch.
Satisfaction is een creatief bureau. Het team telt ongeveer 4 medewerkers (VTE). Ze werken rond creatie & reclame, strategie, branding & identiteit en video & productie. Sectoren waar het bureau vaak werkt: drank en spirits, mode en lifestyle, automotive en retail.
Per-head and per-hour figures say too little here: too few people are on the payroll. This factsheet therefore shows growth, profitability and balance sheet.
1× Effie Awards BelgiumHow this agency makes money
Revenue, margin and what an hour of work brings in. Everything on the earning side sits together here.
Can the agency take a hit
Buffer, cash position and payment behaviour side by side, so you can see where they disagree.
Signals and strengths
Events from the CBE and the Official Gazette over the past 24 months, plus positive markers derived from the figures.
Continuity
No serious signals- Late filing · 28 Aug 2025 · NBBThe annual accounts were filed after the statutory deadline. Over a third of the sector does this; rarely alarming in itself.
- Late filing · 30 Aug 2024 · NBBThe annual accounts were filed after the statutory deadline. Over a third of the sector does this; rarely alarming in itself.
What this agency does well
- Profitable in every one of the last 3 years
- Strong buffer: 19,5 months of payroll in equity
- Value-added per euro of payroll above the sector median (1,20)
- Healthy working capital (current ratio 2,42)
- Equity was earned, not injected (reserves 11,2× the capital contributed)
- Comfortable cash position: 291 days of payroll
All the figures
Reference material, not a starting point. Expand it if you want to read the series yourself.
3 financial years, 2022 to 2024Result, staff and balance sheet
| 2022 | 2023 | 2024 | |
|---|---|---|---|
| Result | |||
| Gross margin | € 480.441 | € 378.752-21,2% | € 301.189-20,5% |
| EBITDA | € 136.957 | € 112.088 | € 47.350 |
| EBITDA margin | 28,5% | 29,6% | 15,7% |
| Staff | |||
| FTE | 4,3 | 3,6-16,3% | - |
| Gross margin per FTE | € 111.730 | € 105.209 | - |
| Payroll cost per FTE | € 73.393 | € 67.077 | - |
| Balance sheet | |||
| Equity | € 367.296 | € 430.499 | € 393.536 |
| Cash | € 69.677 | € 148.784 | € 193.226 |
| Liquidity ratio | 2,32 | 2,78 | 2,42 |
Payroll cost per FTE comes from the social report where available, otherwise from the Remuneration line. Both are gross costs including employer contributions.
What this factsheet does not know
- How good the work is. Figures do not measure creativity, strategy or chemistry.
- How the client portfolio is spread. Concentration is not in the accounts.
- Freelancers and subcontractors are not in the FTE figures. An agency with 40 staff may in practice run with 70 people.
- This agency files an abbreviated or micro scheme and therefore publishes no staff data. Seniority, turnover and hourly level cannot be derived. This is entirely legal and says nothing about quality.
- The figures cover financial year 2024, filed on 28/08/2025. At a fast-moving agency reality today may differ.
Based on publicly filed annual accounts (NBB) and official records (CBE, Belgian Official Gazette). An indication, not financial advice. Sector medians calculated on 27 Jul 2026. Sector medians based on financial year 2024: the last year for which nearly all accounts have been filed.
What the agency actually does 33 services
Sector focus
Publicly known clients
Cointreau, Bridgestone Europe, Lee (Europe/Asia), Eastpak, Samsonite, Duvel Moortgat, VF International, Peugeot, VOO, Grazia (bron: agencyprofiel Sortlist/LinkedIn, juli 2026)
Based on IKAg research and public sources. Incomplete or outdated? Let us know.
Will your team stay?
Inflow and outflow from the social report. This series only counts people on the payroll: freelancers who invoice do not appear in it. A low figure therefore means two very different things, a stable permanent team or a small core with heavy outsourcing. A high figure usually points to short contracts. Compare only within the same type of agency.
Figures for financial year 2023: in 2024 this agency published no inflow or outflow.
Source: annual accounts and social reports (NBB), collected by IKAg. Financial year 2024. Calculations by IKAg; an indication, not financial advice. Sector medians based on financial year 2024: the last year for which nearly all accounts have been filed.
Award-winning work 1 award(s)
- Effie Awards Belgium Bronze“ZUNY, the New Generation Telecom — ZUNY” · source ↗
As published by the organising award shows, collected by IKAg.