# US

Us is een full-funnel digital agency met specialisatie in e-commerce en retail.

**Summary.** US is a e-commerce en retail marketingbureau. Based in Kontich. Founded in 2021. The team is around 21 FTE. Expertise: AI & innovation strategy, Data & martech strategy, Marketing strategy, Research & consumer insights, Brand identity & design, Design systems & brand guidelines, Packaging design, Product & service design. Works for clients in HR & employer branding, Overheid & non-profit, Retail & e-commerce. Reference clients include  .

## Key facts

| Field | Value |
|---|---|
| Type | e-commerce en retail marketingbureau |
| Founded | 2021 |
| Location | Veldkant 7, 2550 Kontich |
| Website | https://about-us.be/ |
| LinkedIn | https://www.linkedin.com/company/us-be/ |
| Instagram | https://www.instagram.com/aboutus.be |
| Founder(s) | De Cronos Groep |
| Company number | BE0669.636.926 |
| NACE main activity | 62200 - Activiteiten op het gebied van computerconsultancy en beheer van computerfaciliteiten |
| Expertise | AI & innovation strategy, Data & martech strategy, Marketing strategy, Research & consumer insights, Brand identity & design, Design systems & brand guidelines, Packaging design, Product & service design, AI-assisted creative production, Performance creative & DCO, Content strategy & editorial, Copywriting & long-form content, Paid social, Search advertising (SEA), Social strategy & platform mix, Accessibility & inclusive design, Conversion rate optimisation, Martech implementation (CDP, consent, tracking), SEO & GEO, Website development, Website management & maintenance, Website strategy & UX, Email marketing, Loyalty programs, Marketing automation, Dashboards & reporting, GDPR, privacy & compliance, Marketing operations, Tracking & tag management, Digital marketing, Online marketing, SEA, Performance marketing, CRO |
| Sectors | HR & employer branding, Overheid & non-profit, Retail & e-commerce |
| Team (FTE) | 20,7 |
| Average client size | 86k |

## What does US do?

**Kernactiviteiten**

Us is een full-funnel digital agency met specialisatie in e-commerce en retail. Het bureau combineert growth marketing, customer experience optimization (CXO), performance marketing, data intelligence en creatieve concepten onder één dak. De oplossingen vertrekken steevast vanuit co-creatie, met aandacht voor samenwerking over silo’s heen.

De aanpak is stevig verankerd in data, ervaring en technologie. Dankzij exclusieve partnerships heeft Us toegang tot tools en inzichten die niet voor iedereen beschikbaar zijn. AI en automatisatie zijn structureel geïntegreerd, met toepassingen in onder meer marketing automation en contentproductie.

Us begeleidt klanten van strategie tot uitvoering, biedt interim-expertise en bouwt futureproof systemen en processen.

**Soort klanten en gemiddelde klantgrootte**

Voornamelijk Belgische retail- en e-commercebedrijven met hoofdkantoor in België. Typische klantbudgetten tussen €20k en €200k per jaar.

**Team**

Us telt ongeveer 25 vaste medewerkers, verspreid over volgende expertisedomeinen:

- Performance marketing (SEA/SEO/Social, ±4 FTE)
- Creatie en design (grafisch, UX/UI, ±4 FTE)
- Marketing automation en CDP (±3 FTE)
- SEO & Generative SEO  (±4 FTE)
- CRO (±2 FTE)
- AI- en datagedreven contentproductie (±3 FTE)
- Consultants/webmasters voor on-site ondersteuning
- Strategen en projectverantwoordelijken

**Zelf omschreven cultuur**

Co-creatief, futureproof, betrokken, nieuwsgierig, flexibel, betrouwbaar, down-to-earth en menselijk.

**Tech stack**

ManagoAI, Voyado, Dotdigital, Customer.io, Braze, BrightEdge, Stape, Taggrs, Cookiebot, AI-integraties voor contentproductie en automation. 

## Where is US based?

US is based in Veldkant 7, 2550 Kontich, Belgium.

## What expertise does US have?

- AI & innovation strategy
- Data & martech strategy
- Marketing strategy
- Research & consumer insights
- Brand identity & design
- Design systems & brand guidelines
- Packaging design
- Product & service design
- AI-assisted creative production
- Performance creative & DCO
- Content strategy & editorial
- Copywriting & long-form content
- Paid social
- Search advertising (SEA)
- Social strategy & platform mix
- Accessibility & inclusive design
- Conversion rate optimisation
- Martech implementation (CDP, consent, tracking)
- SEO & GEO
- Website development
- Website management & maintenance
- Website strategy & UX
- Email marketing
- Loyalty programs
- Marketing automation
- Dashboards & reporting
- GDPR, privacy & compliance
- Marketing operations
- Tracking & tag management
- Digital marketing
- Online marketing
- SEA
- Performance marketing
- CRO

## Which sectors does US work for?

- HR & employer branding
- Overheid & non-profit
- Retail & e-commerce

## Which clients does US work with?

-  

## Who are the competitors of US?

IO digital, OM Collective, Springbok, Only Humans,  FightClub (Upthrust), Hybrid

## Which partners does US work with?

PhPro, Meteor, Make Waves, Xplore Group, Cronos Groep

## Key financials

Source: NBB annual accounts. "/" means not filed (abbreviated format); FTE = average number of full-time equivalents.

| Year | Revenue | Gross margin | EBITDA | FTE |
|---|---|---|---|---|
| 2023 | € 2.719.181 | € 1.821.151 | € 111.686 | 31,9 |
| 2024 | € 2.458.060 | € 1.450.592 | € -142.085 | 25,4 |
| 2025 | € 2.283.208 | € 1.446.769 | € 63.267 | 20,7 |

## Which awards has US won?

Dotties - SalesManago Partner of the Year

- Dotties 2023
- SalesManago Partner of the Year 2023

## Frequently asked questions

**When was US founded?** In 2021.

**Where is US located?** In Kontich, Belgium.

**What is US specialised in?** AI & innovation strategy, Data & martech strategy, Marketing strategy, Research & consumer insights, Brand identity & design, Design systems & brand guidelines.

**How big is US?** Around 21 full-time equivalents (financial year 2025).

**Which sectors does US work for?** HR & employer branding, Overheid & non-profit, Retail & e-commerce.

**Who are the clients of US?** Among others  .

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Factsheet published by IKAg. Figures from the annual accounts up to financial year 2025. Company data verified with the CBE on 2026-09-12. Canonical page: https://www.ikag.be/en/factsheets/us-e-commerce-en-retail-marketingbureau