# Multiminds

Multiminds analyseert en ontsluit complexe datastromen om een betere customer experience te verzorgen. Ze zijn een onafhankelijke partij voor de analyse van digitale kanalen, en verbeteren op basis van data conversie en UX.

**Summary.** Multiminds is a data & customer experience agency. Based in Aalst. Founded in 2014. The team is around 12 FTE. Expertise: Paid social, Search advertising (SEA), CRM & lifecycle strategy, Marketing automation, Dashboards & reporting, Data science & analytics (incl. predictive modelling), CRO, Data. Works for clients in Overheid & non-profit, Retail & e-commerce, Telecom & media, Zorg & farma. Reference clients include Colruyt, Teva, Kitchenaid, Dechra, Mediahuis, VRT, Perrigo, PartenaMut.

## Key facts

| Field | Value |
|---|---|
| Type | data & customer experience agency |
| Founded | 2014 |
| Location | Hertshage 10, 9300 Aalst |
| Website | https://www.multiminds.eu |
| LinkedIn | https://www.linkedin.com/company/multiminds |
| Instagram | https://www.instagram.com/multiminds_eu |
| Founder(s) | Philippe Vlaemminck, Siegert Dierickx |
| Company number | BE0554.690.837 |
| NACE main activity | 62200 - Activiteiten op het gebied van computerconsultancy en beheer van computerfaciliteiten |
| Expertise | Paid social, Search advertising (SEA), CRM & lifecycle strategy, Marketing automation, Dashboards & reporting, Data science & analytics (incl. predictive modelling), CRO, Data |
| Sectors | Overheid & non-profit, Retail & e-commerce, Telecom & media, Zorg & farma |
| Team (FTE) | 11,7 |
| Average client size | 750k |

## What does Multiminds do?

Voor complexe technische expertise
Multiminds analyseert en ontsluit complexe datastromen om een betere customer experience te verzorgen. Ze zijn een onafhankelijke partij voor de analyse van digitale kanalen, en verbeteren op basis van data conversie en UX.
Ze werken een data-strategie uit; daarnaast verbinden ze data-silos, installeren CDP’s, ontwikkelen dashboards om de data op een correcte, samengebrachte manier te analyseren en daaruit aanbevelingen te leveren.
Ze werken liefst voor complexe organisaties (multi-brand en/of multi-country), en zijn bedreven in het samenwerken met complexe ecosystemen van agencies.
Multiminds bestaat uit een team van 24 VTE, waaronder:

- 2 zaakvoerders
- 3 strategen (IT en business)
- 5 business analisten
- 7 technische developers
Wat ze niet doen: content, websites, media
Zelf omschrijven ze hun cultuur als: vertrouwen, customer intimate, stabiel, integrerend, transparant, kennis delen

## Where is Multiminds based?

Multiminds is based in Hertshage 10, 9300 Aalst, Belgium.

## What expertise does Multiminds have?

- Paid social
- Search advertising (SEA)
- CRM & lifecycle strategy
- Marketing automation
- Dashboards & reporting
- Data science & analytics (incl. predictive modelling)
- CRO
- Data

## Which sectors does Multiminds work for?

- Overheid & non-profit
- Retail & e-commerce
- Telecom & media
- Zorg & farma

## Which clients does Multiminds work with?

- Colruyt
- Teva
- Kitchenaid
- Dechra
- Mediahuis
- VRT
- Perrigo
- PartenaMut
- UNICEF Belgium

## Who are the competitors of Multiminds?

Human37, Deloitte, PWC, Accenture, Stitchd, Element61

## Key financials

Source: NBB annual accounts. "/" means not filed (abbreviated format); FTE = average number of full-time equivalents.

| Year | Revenue | Gross margin | EBITDA | FTE |
|---|---|---|---|---|
| 2023 | / | € 983.604 | € 40.896 | 13,7 |
| 2024 | / | € 994.676 | € -20.872 | 13,0 |
| 2025 | / | € 1.294.952 | € 323.114 | 11,7 |

## Which awards has Multiminds won?

2x Feweb Excellence Awards

- Feweb Excellence Awards 2024, Winner (Immersive Journey Champ)
- Feweb Excellence Awards 2024, Winner (Digital Craftmenship Champ)

## Frequently asked questions

**When was Multiminds founded?** In 2014.

**Where is Multiminds located?** In Aalst, Belgium.

**What is Multiminds specialised in?** Paid social, Search advertising (SEA), CRM & lifecycle strategy, Marketing automation, Dashboards & reporting, Data science & analytics (incl. predictive modelling).

**How big is Multiminds?** Around 12 full-time equivalents (financial year 2025).

**Which sectors does Multiminds work for?** Overheid & non-profit, Retail & e-commerce, Telecom & media, Zorg & farma.

**Who are the clients of Multiminds?** Among others Colruyt, Teva, Kitchenaid, Dechra, Mediahuis, VRT, Perrigo, PartenaMut.

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Factsheet published by IKAg. Figures from the annual accounts up to financial year 2025. Company data verified with the CBE on 2026-10-13. Canonical page: https://www.ikag.be/en/factsheets/multiminds-data-customer-experience-agency