# Forward

**Summary.** Forward is an agency. Based in Hasselt. Founded in 2017. The team is around 37 FTE. Expertise: E-commerce (incl. payment), Website development, CRM & lifecycle strategy, Marketing automation. Works for clients in Automotive & mobiliteit, Financieel & verzekeringen, Retail & e-commerce, Voeding & drank. Reference clients include BASF Nunhems, Neuhaus, Lunch Garden, LolaLiza, JBC, Cool Investments.

## Key facts

| Field | Value |
|---|---|
| Founded | 2017 |
| Location | Kempische Steenweg 311 B5.01, 3500 Hasselt |
| Website | https://www.forward.eu |
| LinkedIn | https://www.linkedin.com/company/forward-eu/ |
| Instagram | https://www.instagram.com/forward.eu/ |
| Company number | BE0673.543.848 |
| NACE main activity | 62200 - Activiteiten op het gebied van computerconsultancy en beheer van computerfaciliteiten |
| Expertise | E-commerce (incl. payment), Website development, CRM & lifecycle strategy, Marketing automation |
| Sectors | Automotive & mobiliteit, Financieel & verzekeringen, Retail & e-commerce, Voeding & drank |
| Team (FTE) | 37,0 |

## What does Forward do?

Forward bestaat sinds 2017 en profileert zich als digitaal bureau (web & platform) uit Hasselt. Op de loonlijst staan ongeveer 43 voltijdse equivalenten. De focus ligt op e-commerce, crm & marketing automation en webdevelopment. Sectorieel richt het bureau zich vooral op retail & e-commerce (fashion/b2c), verzekeringen, automotive en fmcg. Publiek gekende klanten zijn onder meer BASF Nunhems, Neuhaus, Lunch Garden en LolaLiza.

## Where is Forward based?

Forward is based in Kempische Steenweg 311 B5.01, 3500 Hasselt, Belgium.

## What expertise does Forward have?

- E-commerce (incl. payment)
- Website development
- CRM & lifecycle strategy
- Marketing automation

## Which sectors does Forward work for?

- Automotive & mobiliteit
- Financieel & verzekeringen
- Retail & e-commerce
- Voeding & drank

## Which clients does Forward work with?

- BASF Nunhems, Neuhaus, Lunch Garden, LolaLiza, JBC, Cool Investments

## Key financials

Source: NBB annual accounts. "/" means not filed (abbreviated format); FTE = average number of full-time equivalents.

| Year | Revenue | Gross margin | EBITDA | FTE |
|---|---|---|---|---|
| 2023 | € 8.783.645 | € 3.441.978 | € -12.948 | 51,9 |
| 2024 | € 9.400.751 | € 3.849.162 | € 712.959 | 43,3 |
| 2025 | € 8.767.485 | € 3.624.259 | € 779.837 | 37,0 |

## Frequently asked questions

**When was Forward founded?** In 2017.

**Where is Forward located?** In Hasselt, Belgium.

**What is Forward specialised in?** E-commerce (incl. payment), Website development, CRM & lifecycle strategy, Marketing automation.

**How big is Forward?** Around 37 full-time equivalents (financial year 2025).

**Which sectors does Forward work for?** Automotive & mobiliteit, Financieel & verzekeringen, Retail & e-commerce, Voeding & drank.

**Who are the clients of Forward?** Among others BASF Nunhems, Neuhaus, Lunch Garden, LolaLiza, JBC, Cool Investments.

---

Factsheet published by IKAg. Figures from the annual accounts up to financial year 2025. Company data verified with the CBE on 2026-10-13. Canonical page: https://www.ikag.be/en/factsheets/forward