# Dear Digital

**Summary.** Dear Digital is an agency. Based in Gent. Founded in 2020. The team is around 13 FTE. Expertise: Website development, CRM & lifecycle strategy, Marketing automation, Dashboards & reporting, Data science & analytics (incl. predictive modelling). Works for clients in Retail & e-commerce. Reference clients include Egmont Toys, Thuysvers, 4Gold, Comoo, Ayano, Ceres Pharma, Plantura, SUPERB.

## Key facts

| Field | Value |
|---|---|
| Founded | 2020 |
| Location | Rooigemlaan 532, 9000 Gent |
| Website | https://www.deardigital.com |
| LinkedIn | https://be.linkedin.com/company/dear-digital-agency |
| Instagram | https://www.instagram.com/deardigital.agency |
| Company number | BE0753.556.871 |
| NACE main activity | 70200 - Activiteiten van adviesbureaus op het gebied van bedrijfsvoering en overig managementadvies |
| Expertise | Website development, CRM & lifecycle strategy, Marketing automation, Dashboards & reporting, Data science & analytics (incl. predictive modelling) |
| Sectors | Retail & e-commerce |
| Team (FTE) | 12,8 |

## What does Dear Digital do?

Dear Digital is een digitaal bureau (web & platform) uit Gent, actief sinds 2020. Op de loonlijst staan ongeveer 13 voltijdse equivalenten. De opgegeven expertises zijn webdevelopment, data & analytics en crm & marketing automation. Sectorieel richt het bureau zich vooral op e-commerce / retail brands (europa-breed). Uit de publiek bekende klantenlijst: Egmont Toys, Thuysvers, 4Gold en Comoo.

## Where is Dear Digital based?

Dear Digital is based in Rooigemlaan 532, 9000 Gent, Belgium.

## What expertise does Dear Digital have?

- Website development
- CRM & lifecycle strategy
- Marketing automation
- Dashboards & reporting
- Data science & analytics (incl. predictive modelling)

## Which sectors does Dear Digital work for?

- Retail & e-commerce

## Which clients does Dear Digital work with?

- Egmont Toys, Thuysvers, 4Gold, Comoo, Ayano, Ceres Pharma, Plantura, SUPERB

## Key financials

Source: NBB annual accounts. "/" means not filed (abbreviated format); FTE = average number of full-time equivalents.

| Year | Revenue | Gross margin | EBITDA | FTE |
|---|---|---|---|---|
| 2023 | / | € 683.018 | € 156.435 | 9,4 |
| 2024 | / | € 1.008.156 | € 96.454 | 12,9 |
| 2025 | / | € 1.120.274 | € 155.644 | 12,8 |

## Frequently asked questions

**When was Dear Digital founded?** In 2020.

**Where is Dear Digital located?** In Gent, Belgium.

**What is Dear Digital specialised in?** Website development, CRM & lifecycle strategy, Marketing automation, Dashboards & reporting, Data science & analytics (incl. predictive modelling).

**How big is Dear Digital?** Around 13 full-time equivalents (financial year 2025).

**Which sectors does Dear Digital work for?** Retail & e-commerce.

**Who are the clients of Dear Digital?** Among others Egmont Toys, Thuysvers, 4Gold, Comoo, Ayano, Ceres Pharma, Plantura, SUPERB.

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Factsheet published by IKAg. Figures from the annual accounts up to financial year 2025. Company data verified with the CBE on 2026-10-13. Canonical page: https://www.ikag.be/en/factsheets/dear-digital