# 21 agency

**Summary.** 21 agency is an agency. Based in Ranst. Founded in 2021. The team is around 9 FTE. Expertise: AI & innovation strategy, Brand strategy & positioning, Customer & audience strategy, Brand identity & design, Performance creative & DCO, Content strategy & editorial, Influencer & creator marketing, Organic social content. Works for clients in Horeca & toerisme, Voeding & drank. Reference clients include Scarlet, Twix, Senseo, HelloFresh, Caudalie.

## Key facts

| Field | Value |
|---|---|
| Founded | 2021 |
| Location | Ter Stratenweg 25, 2520 Ranst |
| Website | https://www.21.agency/ |
| LinkedIn | https://www.linkedin.com/company/mac21/ |
| Instagram | https://www.instagram.com/21agency.be/ |
| Company number | BE0768.847.437 |
| NACE main activity | 73110 - Activiteiten van reclamebureaus |
| Expertise | AI & innovation strategy, Brand strategy & positioning, Customer & audience strategy, Brand identity & design, Performance creative & DCO, Content strategy & editorial, Influencer & creator marketing, Organic social content, Social strategy & platform mix, E-commerce (incl. payment), Mobile apps & PWAs, Website development, Website strategy & UX, CRM & lifecycle strategy, Direct marketing & lead management, Marketing automation, Dashboards & reporting, Data science & analytics (incl. predictive modelling), Corporate communication, PR strategy & media relations, Employer brand strategy, Internal communication, Recruitment campaigns, Brand activation (incl. guerrilla), Events & experiences, Sponsorship & partnerships |
| Sectors | Horeca & toerisme, Voeding & drank |
| Team (FTE) | 8,8 |

## What does 21 agency do?

Vanuit Ranst werkt 21 agency sinds 2021 als eventbureau. De bezetting ligt rond 9 VTE. Het aanbod is gericht op events en creatie & reclame. Het zwaartepunt ligt bij opdrachtgevers uit nightlife en hospitality, fmcg en drank (brand activation, sampling en festivals). Tot de publiek bekende klanten behoren Scarlet, Twix, Senseo en HelloFresh.

## Where is 21 agency based?

21 agency is based in Ter Stratenweg 25, 2520 Ranst, Belgium.

## What expertise does 21 agency have?

- AI & innovation strategy
- Brand strategy & positioning
- Customer & audience strategy
- Brand identity & design
- Performance creative & DCO
- Content strategy & editorial
- Influencer & creator marketing
- Organic social content
- Social strategy & platform mix
- E-commerce (incl. payment)
- Mobile apps & PWAs
- Website development
- Website strategy & UX
- CRM & lifecycle strategy
- Direct marketing & lead management
- Marketing automation
- Dashboards & reporting
- Data science & analytics (incl. predictive modelling)
- Corporate communication
- PR strategy & media relations
- Employer brand strategy
- Internal communication
- Recruitment campaigns
- Brand activation (incl. guerrilla)
- Events & experiences
- Sponsorship & partnerships

## Which sectors does 21 agency work for?

- Horeca & toerisme
- Voeding & drank

## Which clients does 21 agency work with?

- Scarlet, Twix, Senseo, HelloFresh, Caudalie

## Key financials

Source: NBB annual accounts. "/" means not filed (abbreviated format); FTE = average number of full-time equivalents.

| Year | Revenue | Gross margin | EBITDA | FTE |
|---|---|---|---|---|
| 2023 | / | € 12.198 | € 12.089 | / |
| 2024 | / | € 597.708 | € 373.304 | 9,4 |
| 2025 | / | € 841.873 | € 281.666 | 8,8 |

## Frequently asked questions

**When was 21 agency founded?** In 2021.

**Where is 21 agency located?** In Ranst, Belgium.

**What is 21 agency specialised in?** AI & innovation strategy, Brand strategy & positioning, Customer & audience strategy, Brand identity & design, Performance creative & DCO, Content strategy & editorial.

**How big is 21 agency?** Around 9 full-time equivalents (financial year 2025).

**Which sectors does 21 agency work for?** Horeca & toerisme, Voeding & drank.

**Who are the clients of 21 agency?** Among others Scarlet, Twix, Senseo, HelloFresh, Caudalie.

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Factsheet published by IKAg. Figures from the annual accounts up to financial year 2025. Company data verified with the CBE on 2026-09-29. Canonical page: https://www.ikag.be/en/factsheets/21-agency